Housing & Residence Education

Division of Student Affairs

SW 13th Street & Museum Road

PO Box 112100

Gainesville, FL 32611-2100

Phone: (352) 392-2161

Please be aware that ONLY Graduate & Family Housing are provided telephone jacks. Single residence halls DO NOT have any telephone jacks inside the rooms. The following information ONLY applies to those students within Graduate & Family Housing.

Local Telephone Service

Note: local phone service is NOT provided in single residence halls.

It is the responsibility of each Village resident to provide his/her own telephone. Local telephone service will already be activated in each room at no additional cost. The monthly charge for local phone service has been calculated in the rent. You will pay for your long distance services as well as the following:

  • Third Party Calls
  • Directory Assistance Calls
  • Charging a product or service to your phone number
  • Calling to extended phone service areas (Cedar Key, Chiefland, Cross City, Keystone Heights, McIntosh).

How to use your room phone:

To call a "392" number on campus, Dial 2, then the last four digits of the number. To call another Graduate & Family Housing resident room, dial 6, then the last four digits of the number. To dial off campus dial 9 first then the number.

Long Distance Phone Service

Long distance service is not included in rent. Residents may use and prepaid calling card or contract individually with a long distance service provider of choice only if that provider has an (800) access number or credit card dialup access. Note >> Common LD service providers that require prefix dialup (EX. 10-10-2-20) are not accessible.

How to Handle Telemarketing/Solicitation Calls

Residents with complaints regarding sales solicitations from companies should be advised to ...

  • Hang up, they are under no obligation to answer questions
  • Obtain the name of the party and company represented
  • Request sales information in writing
  • Contact the Telephone Preference Service to have name added to removal file. The address is ...

Telephone Preference Service
c/o Direct Marketing Association
P.O. Box 9014
Farmingdale, NY 11735-9014

  • Send letter with name, address, area code and phone number
  • his file is given to business subscribers four times a year
  • Names are maintained on the file for five years
  • This will remove their name only from national businesses, not local or charity groups
  • Not all businesses are members
  • Must renotify if move or change telephone number

Residents can include their phone numbers with the National Do Not Call Registry at www.donotcall.gov

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