Financial Appeals

Do not sign another lease unless you have received a formal written release from your Residence Hall Contract.

If a contract (lease) is completed in addition to a student’s Residence Hall Contract, that student then becomes legally obligated to two different contracts (leases). Having another signed contract (lease) is not grounds to be released from the Residence Hall Contract.

The information on this page pertains to obligations of the Undergraduate Housing Residence Hall Contract (Residence Hall Contract). For information regarding Graduate and Family Housing (Corry, Diamond, Maguire, UVS, and Tanglewood Villages) and/or the terms of the contract pertaining to those villages, please contact Villages@housing.ufl.edu. If you have questions regarding Graduate and Family Housing Billing, please contact GFHAccounts@housing.ufl.edu. If you have any questions regarding Undergraduate Housing Billing, please contact Accounts@housing.ufl.edu. If you have any questions regarding appealing area charges (ex. area damages, etc.), please contact your area desk or Professional Area Staff Member.

The Residence Hall Contract is a legal contract. If an individual is, or will be, a registered student and has completed a Residence Hall Contract, that person is obligated to the terms of the Contract and must appeal to be released from the Contract if they wish to have your rental obligation removed. This obligation includes the payment of late charges and cancellation charges in a timely manner.

A pending appeal does not defer your rent payment. Please make all payments by your assigned due date to avoid late charges. If your appeal is approved, adjustments to your account will be made.

Residence Hall Contract Terms and Conditions

Appeal Information:

Financial Appeals are any appeal submitted toward the goal of a fee reduction or removal. Reasons to submit such an appeal must include a significant unforeseen change in the student’s circumstances since entering into the Residence Hall Contract – that prohibits the student from fulfilling his or her obligation to the Contract. Appeals must be initiated by the student resident obligated to the Residence Hall Contract.

Don’t forget to review the information on our Release & Appeals page!

Here are the quick steps to submitting an Financial Appeal:

1. Review Your Student Account

Ensure that you have actually already incurred the charges that have led you to appeal. For example, if you are appealing to reduce a cancellation fee, you must have already cancelled your contract and been assessed this fee. If you have questions regarding housing charges, please call (352)392-2171 to speak with a Housing Accounts representative.

2. Complete the Standard Required Documents

  • Complete the General Appeal Form
    • Review the first page of this form in order to fully understand the appeals process
  • Type a personal letter to the Appeals Committee, detailing your reasons for appeal
  • Dated Documentation (see #3)

3. Supply Additional Information

Every Financial Appeal must be accompanied by specific dated, documented evidence of the student’s significant unforeseen/unavoidable change in circumstances since the completion of his or her Contract.

For every appeal that is submitted, the Appeals Committee looks at the documents presented to them and tries to answer the question, “What was the significant, unforeseen and/or unavoidable change that has occurred since this individual completed their Contract and that prevents them from fulfilling their contractual obligations as outlined in the agreed-to terms and conditions of their contract?” Therefore, it is often best to provide ‘too much’ dated documented evidence rather than ‘too little’.

More information regarding the dated, documented evidence that may be submitted as support for a Financial Appeal may be found at:

4. Meet With Your Professional Area Staff Member (Optional)

Please note that an appeal review meeting is NOT an emergency. Students should bear in mind that Area Staff are often busy and require meetings to be scheduled in advance. This meeting is not required for financial appeal documents to be completed.

Students may arrange a meeting with their Professional Area Staff Member to review the student’s appeal documents. If the student’s Professional Area Staff Member is not available to meet within the preferred timeline, a student may meet with another Professional Area Staff Member. If the student wishes, the staff member will complete the optional Professional Staff Summary regarding the student’s appeal and will submit it to HREAppeals@housing.ufl.edu. This summary will then be considered with the student’s appeal, so a student should meet with a Professional Area Staff Member in advance of the appeal consideration due date if they would like to take advantage of this option.

5. Submit Your Appeal

All appeal information must be submitted together, with the exception of the staff-submitted Professional Staff Summary. The deadline for consideration at each week’s Appeals Committee Meeting is Wednesday at 12pm (noon).

Complete appeals may be submitted via email to HREAppeals@housing.ufl.edu, in person at the Main Housing Office, via mail to Undergraduate Assignments (Housing and Residence Education, P.O. Box 112100, Gainesville, FL 32611-2100) or via fax to (352) 392-2460.

If sending documents via fax, please send a fax notification email to HREAppeals@housing.ufl.edu so that the appeals processor may be proactive in checking for the receipt of your fax. Faxed information is not guaranteed to be received on the date sent due to potential transfer complications.

 

Need help? Please contact HREAppeals@housing.ufl.edu.